9.8
9.8
BestMoney Score
Auras Insurance Features
Wide Medical Coverage
Covers emergency medical treatment, hospital stays, etc.
Global, Flexible Coverage
Valid worldwide for travelers of any nationality
Trip Disruption & Inconvenience Protection
Compensation for baggage loss & flight delay
Customer‑Friendly Features
100% money‑back guarantee within 14 days
When planning a trip abroad, having reliable travel insurance can make all the difference. Among the growing number of providers catering to Canadians, Auras Insurance has gained attention for its affordable pricing, digital-first policies, and simplified claims process.
But is it really trustworthy? This detailed Auras Insurance review breaks down everything you need to know, from coverage options to customer experiences, so you can decide if it’s the right choice for your next adventure.
Who is Auras Insurance?
Auras Insurance (also known as Auras Insure) is an online travel insurance provider offering policies for both Canadian and international travellers. The company operates primarily through its website, aura.ca. Ensuring that users can easily get quotes, purchase policies, and manage coverage entirely online.
While Auras is relatively new compared to well-established Canadian providers like Manulife, Allianz, or Blue Cross, it markets itself as a tech-driven insurance platform.
The company’s primary goal is to simplify the process of buying travel medical insurance, especially for younger, tech-savvy travellers looking for affordable coverage without paperwork.
Licensing, underwriting, and legitimacy
Auras Insurance operates in Canada and internationally, though its licensing and underwriting partners are not as publicly documented as those of larger insurers.
According to information available on its website and third-party reviews, the company collaborates with authorized insurance underwriters and claims management partners.
Still, potential buyers should verify provincial licensing (especially if purchasing in Ontario, British Columbia, or Alberta).
For Canadian consumers, legitimacy often depends on whether a company is registered with bodies like the Financial Services Regulatory Authority of Ontario (FSRA) or similar provincial regulators.
If Auras Insurance partners with a licensed underwriter, it can legally sell travel insurance policies to Canadians.
What kind of insurance do they offer
Auras primarily offers:
- Travel Medical Insurance
- Trip Cancellation and Interruption Coverage
- Emergency Evacuation Insurance
- Optional coverage for sports, visas, or work-related travel
Most policies are geared toward short-term trips, but the platform also caters to digital nomads, students, and long-term travellers.
What Auras Insurance travel insurance policies cover
Auras Insurance offers a range of benefits depending on the plan and destination. Typical coverage includes:
- Emergency medical expenses: hospital stays, doctor visits, and prescription medications
- Emergency evacuation and repatriation
- Trip interruption or cancellation
- Lost or delayed luggage
- Travel delay benefits
- Accidental death and dismemberment (AD&D) coverage
Some plans also cover COVID-19-related medical expenses, which remain a significant concern for Canadian travellers visiting the U.S., Europe, or Asia.
Key exclusions and fine print
As with most travel insurers, Auras’ policies include certain limitations and exclusions. Common exclusions include:
- Pre-existing medical conditions not declared at purchase
- High-risk activities such as skydiving, scuba diving, or motor racing (unless covered under a sports rider)
- Non-emergency treatments abroad
- Travel to high-risk or sanctioned countries
Canadians should carefully read the policy wording before purchase, as fine print often determines whether a claim is paid. Many customer complaints about travel insurers stem from a misunderstanding of exclusions.
Special features
Auras offers several unique add-ons:
- Visa-required travel coverage, suitable for Canadians applying for Schengen or study/work visas
- Adventure sports coverage, ideal for travellers heading to ski resorts or outdoor expeditions
- Multi-trip options for frequent travellers
Auras travel insurance pricing
Based on examples from Auras’ quote system and third-party review sites, pricing is competitive.
A typical Canadian traveller aged 30 taking a two-week trip to Europe might pay:
- Around $35–$50 CAD for basic medical-only coverage
- Around $60–$90 CAD for comprehensive coverage (medical + trip cancellation)
Compared to Canadian providers like Blue Cross or Manulife, Auras is often 15–25% cheaper for equivalent medical limits.
Comparisons with similar travel insurers in Canada
Here’s a quick comparison of typical pricing (based on a 14-day international trip):
| Provider | Est. cost | Medical coverage | Cancelation |
|---|---|---|---|
| Auras Insurance | $40–$90 | Up to $5M | Optional |
| Allianz Global Assistance | $50–$100 | Up to $10M | Included |
| Manulife Travel Insurance | $55–$120 | Up to $10M | Included |
| Blue Cross | $60–$130 | Up to $5M | Included |
While Auras may offer lower premiums, established Canadian insurers often provide more robust claim networks and clearer underwriting details.
Are there hidden fees?
Most Auras Insurance policies are transparent with upfront pricing. However, customers have noted on platforms like Trustpilot that foreign exchange charges and refund delays can occur, especially if policies are canceled shortly before travel.
Always double-check if the policy is priced in CAD or USD, as this can impact your final cost.
Customer feedback & claims experience
According to reviews on Trustpilot, TradersUnion, and Agency Height, many customers appreciate:
- Fast and simple online policy purchase
- Affordable pricing compared to Canadian competitors
- User-friendly digital experience
- Availability of customizable coverage
Positive reviewers also highlight responsive customer service via email or chat, which is helpful when purchasing from abroad.
On the flip side, some users reported:
- Delayed claims processing or difficulty reaching the claims department
- Lack of clarity about policy exclusions
- Slow refunds after cancellations
- Limited documentation about Canadian regulatory oversight
A few reviewers on Reddit threads noted that Auras’ support can be slower than that of larger insurers when handling emergency medical claims abroad, which is an essential consideration for Canadians traveling without backup coverage.
Overall sentiment across review platforms suggests:
- Positives: Affordable, convenient, suitable for short trips
- Negatives: Lack of transparency on underwriting, limited support in emergencies
Auras Insurance scores between 3.5 and 4.0 stars on major review platforms, indicating average to good reliability for straightforward trips, but may not be ideal for complex travel situations.
Legitimacy, licensing & regulatory considerations
Unlike major Canadian insurers (e.g., Manulife, TD, Desjardins), Auras Insurance does not publicly disclose its financial strength rating from agencies such as A.M. Best or DBRS. This lack of transparency can be a drawback for Canadians looking for assurance about an insurer’s solvency.
Auras Insurance operates online and can sell policies to Canadians. However, its headquarters and underwriting structure are international, rather than based in Canada. Buyers should ensure that:
- A licensed insurer underwrites policies, and
- Claims are handled by a regulated partner in Canada or a recognized global claims network.
If you’re purchasing from Ontario, Alberta, or B.C., you can check licensing with your provincial financial regulator.
Is Auras a good choice for Canadian travellers?
Yes! Auras Insurance is a solid option for:
- Budget-conscious travellers looking for low-cost, basic medical coverage
- Short-term trips (under 30 days)
- Digital nomads or remote workers needing temporary protection
- Visa or student applicants who require proof of insurance coverage
The platform’s digital interface and customizable add-ons make it appealing for those who prefer a fast, self-service experience.
When you might want a different insurer
Canadians planning longer trips or traveling to countries with high medical costs may be better off with established Canadian insurers, such as Manulife, Allianz, or Blue Cross.
These providers offer:
- More transparent claims handling
- Local support teams in Canada
- Higher policy limits and more comprehensive add-ons
If you have pre-existing medical conditions or travel frequently for work, Auras may not support the depth of coverage or claims you need.
Pros and cons of Auras travel insurance
| Pros of Auras Insurance | Cons of Aura Insurance |
|---|---|
| Competitive pricing for Canadians | Limited transparency on underwriting |
| Easy online purchase process | Mixed reviews on claims handling |
| Quick digital access to policy documents | No Canadian headquarters |
| Customizable coverage for sports & visas | Possible delays in refunds or support |
| Suitable for short trips | Not ideal for long-term or complex travel |
In summary, Auras Insurance is a budget-friendly and convenient option for Canadian travellers seeking quick coverage, but it’s best suited for simple travel needs.
Those seeking maximum peace of mind or comprehensive medical protection may choose a more established Canadian insurer.
Final Thoughts of our Auras Insurance review
Auras Insurance has emerged as a modern, digital-first option for Canadians looking to buy travel insurance online.
It offers solid basic coverage, competitive prices, and convenience, but travellers who value comprehensive coverage, detailed transparency, or robust Canadian-based support may prefer a traditional insurer.
Thanks for checking out our Auras Insurance review!
FAQs about Auras Insurance reviews
Yes, Auras Insurance policies are available to Canadians travelling outside the country. Coverage varies depending on your destination and plan type.
You can file a claim through the Auras Insure website or via email. The claims process may take several weeks, depending on the complexity and documentation required.
Auras appears legitimate and provides valid policy documents. However, due to limited public data on underwriting and licensing in Canada, travellers should verify details before purchasing.
Before you buy, check the coverage summary and exclusions on Auras' website. Some destinations may have higher medical costs or travel advisories that affect coverage limits.